Bilingual Call Center Agent

At
Engaged Staffing
, we believe in the power of talent.

We are looking for
Bilingual Call Center Agents (English/Spanish)
to join our professional team in
Santa Cruz, Bolivia
.

If you are passionate about customer service, enjoy working in a dynamic environment, and want to grow your career — this is your opportunity

Responsibilities

• Handle inbound and outbound calls in both English and Spanish.
• Provide accurate information, resolve inquiries, and ensure customer satisfaction.
• Follow company scripts, processes, and compliance guidelines.
• Maintain organized records of customer interactions.
• Collaborate with the team to meet performance goals and service standards.

Qualifications

• Fluent in English and Spanish (verbal and written).
• Excellent communication and active listening skills.
• Experience in call centers or customer service is a plus (not required).
• Ability to work in a fast-paced, professional environment.
• Basic computer skills and familiarity with CRM tools.

What We Offer

• Full-time position with career growth opportunities.
• Competitive salary + performance-based incentives.
• Paid training and ongoing development.
• A professional, supportive, bilingual environment.

Location:
Santa Cruz de la Sierra, Bolivia (On-site)

Apply now
Send your CV via WhatsApp:

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