Customer Service Specialist
hace 6 días
Snowball Rentals—a short-term rental management company based in Seattle, WA—is seeking a proactive and detail-oriented
Customer Service Specialist
to help us achieve great relations with our clients.
Key Responsibilities
• Communicate (by messages and calls) with our Airbnb guests, and property owners; resolving their questions or concerns.
• Escalete issues according to our SOPs.
• Handover all pending issues to the next shift.
Must-have Requirements
- Excellent proficiency in English (both written and spoken)
- Ability to learn new tasks quickly and effectively
- Strong communication and problem-solving skills
- Highly organized with exceptional attention to detail
- Self-motivated and capable of working independently
- Comfortable using technology and adapting to new tools
- Positive attitude with a willingness to take initiative
- Ability to work one to two Sundays per month, as well as some Bolivian holidays
Why Join Us?
- Competitive salary paid via Airtm, Meru, Takenos, or USDT.
- Real impact – help scale a fast-growing company.
- Career growth – opportunity to be promoted and grow as the company scales.
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