Software Engineer, CX

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

The Software Engineer designs, develops, tests and maintains the NICE CX software platform. Key responsibilities include all tiers of the NICE CX technology, including (but not limited to) design and development of NICE CX products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. 

About the team:  On this team, you will have the opportunity to work with other knowledgeable engineers on an industry-recognized employee performance and engagement platform.  We are an innovative team that is dedicated to excellence in engineering, adopting industry best practices, and embracing new technologies, including AI.

How will you make an impact?  

• Evaluate and implement scalable, secure, and maintainable solutions aligned with business goals.
• Conduct code reviews to ensure quality, consistency, and adherence to coding standards.
• Quickly and effectively troubleshoot and resolve intricate issues in production and development environments.
• Understand and apply security best practices in coding and deployment
• Understanding of Continuous Integration/Continuous Deployment (CI/CD) practices and automation improvements.

Have you got what it takes?

• Bachelor's degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.
• 3+ years of professional software development experience, with a track record of delivering complex software projects. 
• Experience with C#, .NET, Angular, JavaScript, SQL, and related technologies. 
• Experience with AWS, including IAM, DynamoDB, and Lambda.
• Knowledge of software development best practices, including design patterns, unit testing, and agile methodologies.
• Experience with Docker, Kubernetes, and modern CI/CD pipelines.
• Working knowledge of RESTful APIs and data warehousing
• Problem-solving skills

What are the technologies we use?

• GitHub and GitHub Actions
• GitHub Copilot AI
• AWS (e.g. IAM, RDS, ECS, EC2, Auto Scale Groups, Lambda, CloudFormation, SQL, etc.
• C# and .NET
• JavaScript and TypeScript
• Angular
• Jenkins and TeamCity
• Playwright
• REST APIs
• Microservice Architecture
• Continuous Integration/Continuous Deployment (CI/CD)

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Benefits at NICE Bolivia:

• Work with the most modern technologies.
• Clear career path supported by different free learning tools.
• Obtain certifications to advance your career.
• Collaborate with global work teams.
• Participate in local and global activities and events.
• Enjoy the flexibility of hybrid work, combining the best of both worlds.
• Engage in exciting competitions and contests.
• Improve your language skills with English support.
• Secure a permanent employment contract.
• Benefit from a company legally constituted in Bolivia and receive full social benefits

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.