Senior IT AI Engineer

WHO WE ARE
Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world's most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at

We're a growing, profitable, mid-size business with a 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. You'll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works.

LOCATION
This position is hybrid in La Paz, Bolivia, or remote in LATAM.

JOB SUMMARY
The IT AI Engineer, Senior is responsible for leading the design, development, and implementation of artificial intelligence initiatives focused on Backoffice functions. This role drives automation, process optimization, and intelligent decision support across internal business areas by leveraging AI technologies and integrations with existing enterprise systems.

The position works closely with IT, Finance, HR, Operations, and other corporate teams to identify opportunities where AI can improve efficiency, scalability, and operational performance.

Essential Job Functions/Responsibilities
Backoffice AI Enablement

• Design and implement AI-driven solutions to optimize Backoffice processes.
• Identify, prioritize, and execute AI and automation use cases with business impact.

AI Development & Automation

• Develop, deploy, and maintain AI models, intelligent workflows, and automation solutions.
• Integrate AI solutions with enterprise systems (ERP, CRM, ITSM, data platforms).

Systems Integration & Data

• Work with structured and unstructured data sources to enable AI-driven insights.

Governance, Security & Compliance

• Ensure AI solutions comply with security, privacy, and governance standards.

Collaboration & Enablement

• Partner with stakeholders to translate business needs into technical solutions.
• Support adoption through documentation and best practices.

REQUIRED EXPERIENCE, SKILLS & ABILITIES

• 5+ years of experience in AI/ML, data-driven automation, intelligent systems, or software engineering (e.g., AI Engineer, ML Engineer, Data Scientist with production experience) with at least 3+ years of experience focused on AI development and automation.
• Experience using GitHub for source control, collaboration, versioning, and review of AI and automation code, following established development and security practices.
• Hands-on experience with AI technologies including LLMs, prompt engineering, natural language processing, document intelligence, and automation tools.
• Experience integrating AI solutions with enterprise systems.
• Solid understanding of Middlewares, REST APIs, webhooks, and event-driven integrations.
• Experience designing and implementing data pipelines and preparing data for AI use.
• Familiarity with cloud platforms (AWS, Azure or GCP) and managed AI/ML services.
• Experience with version control, CI/CD, and basic MLOps practices.
• Ability to translate business/backoffice problems into technical AI solutions and measurable outcomes.
• Proficiency in written and spoken English.
• Strong ability to understand business processes and collaborate with non-technical stakeholders to identify and refine AI opportunities.
• Clear, structured communicator who can explain complex technical concepts in simple terms for decision makers.
• Proactive, ownership-driven mindset: comfortable taking a problem from idea to proof of concept to production.
• Strong collaboration skills; able to work closely with IT, security, data, and engineering teams.
• Curiosity and continuous learning attitude towards new AI technologies, tools, and best practices.

REQUIRED EDUCATION

• Bachelor's degree in computer science, Engineering, Information Technology, or a related field of study, or equivalent experience.
• AI related certifications are a plus.

TERMS OF EMPLOYMENT
Upon hire, you must be able to provide documentation that proves authorization to work in your country of residence.

OUR CULTURE
We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion.

EQUAL EMPLOYMENT OPPORTUNITY
Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.