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We are seeking a thoughtful, detail-oriented
Sales Operations Associate
to join our team in Bolivia. This junior-level role supports both Sales and Customer Success teams by ensuring smooth day-to-day revenue operations, maintaining clean and reliable data, and acting as a responsive partner to internal stakeholders.

Reporting directly to the Sales Operations Manager, this role is ideal for someone early in their career who enjoys operational work, working with data, and supporting others behind the scenes. The ideal candidate is customer-centric and approaches internal colleagues as valued customers. They will combine analytical thinking with strong organization, and are eager to learn new tools and processes as the role evolves.

Key Responsibilities
Salesforce & Revenue Operations Support

• Maintain accurate and up-to-date records in Salesforce (accounts, contacts, opportunities, etc.)
• Execute routine CRM cleanup and mass updates to ensure data quality and reporting accuracy
• Complete recurring Salesforce-related requests to support Sales and CS team productivity

Documentation & Process Improvement

• Create and maintain clear, accessible process documentation to improve consistency and reduce repeat questions
• Identify opportunities to streamline workflows and improve operational efficiency

Internal Customer & Team Support

• Serve as a responsive point of contact for internal stakeholders, addressing recurring requests with empathy, accuracy, and efficiency
• Build strong working relationships by anticipating team needs and delivering reliable, proactive support
• Become a trusted resource for day-to-day revenue operations assistance
• Provide administrative Support by handling scheduling, documentation, and coordination for SalesOps projects, ensuring timely execution and follow-up.

Required Qualifications & Skills

• Education: Bachelor's degree in Business Administration, Data Analytics, Engineering, or a related field (or equivalent experience). Relevant certifications (e.g., in CRM tools or data analysis) are a plus
• Experience: 1–3 years in operations, analytics, or a support role; experience in sales, revenue, or customer success operations is a plus
• Data & Tools:
• Experience with Salesforce and other GTM tech stack tools (Gong, Outreach)
• Strong proficiency using Excel / Microsoft 365
• Ability to learn new tools quickly through self-study or training
• Communication: Excellent written and verbal communication skills in English, with the ability to explain technical concepts to non-technical colleagues
• Organization: Ability to manage multiple requests and shifting priorities in a fast-paced environment

Personal Attributes

• Detail-Oriented & Thoughtful: Takes pride in accuracy, clean execution, and thorough follow-through
• Customer-Centric Mindset: Treats internal stakeholders as customers, prioritizing trust, responsiveness, and service quality
• Adaptable & Eager to Learn: Thrives in a dynamic environment and is motivated to grow skills as responsibilities evolve

Success in This Role

• Salesforce data remains clean, accurate, and consistently maintained
• Sales and Customer Success teams spend less time on administrative and operational tasks
• Reporting and documentation are up to date, reliable, and easy to use
• The Associate becomes a trusted, go-to partner for day-to-day revenue operations support