Software Professional Opportunity

At our organization, we foster an environment where innovation meets ambition. Our collaborative and fast-paced setting is ideal for talented professionals who thrive in a dynamic atmosphere.

The Software Engineer position plays a crucial role in designing, developing, testing, and maintaining our CX software platform. Key responsibilities include:

• Designing and developing NiCE CX products and features
• Unit testing and code reviews
• Resolving defects encountered during the QA cycle
• SUPPORTING THE PRODUCTION ENVIRONMENT
• Assisting other developers in a team environment utilizing agile development processes

About the team:

The Data team drives the core data structures for the CX - ACD(Automatic Call Distributor) reporting systems. This team focuses on ensuring the Data Lake and Data Warehousing systems contain the necessary data and structures via a multitude of methods. This includes ETL jobs, SQL procs, refinery code, data streams, and anything that helps ensure the 'big data' component of our system. Team members get to become extremely knowledgeable on all the core data components and work directly with our reporting teams to ensure we always have the most up-to-date calculations and data algorithms.

As a member of this team, you will:

• Work as a member of an agile team to enhance and improve software
• Design and present projects to improve current process and overall platform
• Code and test projects
• Create automation to ensure quality
• Deliver high-quality, sustainable, maintainable code
• Manage time effectively working on one or more concurrent projects
• Attend meetings and training as required
• Follow established department procedures, policies, and processes

• Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience is required
• 3+ years of recent experience in software development with Java, C#, .NET
• Experience with SQL
• Interest or knowledge in data, ETL jobs, data warehousing, real-time data processing
• Well-established technical problem-solving skills
• Experience building and maintaining AWS-based microservices
• Excellent communication skills
• Excellent decision-making skills Working knowledge of unit testing
• Working knowledge of common design patterns
• Working knowledge of object-oriented software design
• Team Player
• Desire to work in a fast-paced environment

• Clear career path supported by different free learning tools
• Obtain certifications to advance your career
• Collaborate with global work teams
• Participate in local and global activities and events
• Enjoy the flexibility of hybrid work, combining the best of both worlds
• Engage in exciting competitions and contests
• Improve your language skills with English support
• Secure a permanent employment contract
• Benefit from a company legally constituted in Bolivia and receive full social benefits